Summary
Overview
Work History
Education
Skills
Timeline
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Hector Navarro

Customer Service Professional
Charlotte,NC

Summary

Dependable waiter successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience
1
1
year of post-secondary education
2
2
Languages

Work History

Server

Yunta
Charlotte, NC
04.2022 - 06.2023
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.

Lead Barback

Steak 48
Charlotte, NC
02.2021 - 03.2022
  • Restocked ice, condiments, and snacks.
  • Replaced empty mixers, alcohol or anything needed.
  • Wine Runner

Food Runner

Bentley's Restaurant
Charlotte, NC
07.2018 - 12.2020
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.

Education

GED -

Asociacion Pro Bienestar De La Familia Comeriena
Comerio, PR
01.2008 - 08.2008

Skills

Menu memorization

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Timeline

Server

Yunta
04.2022 - 06.2023

Lead Barback

Steak 48
02.2021 - 03.2022

Food Runner

Bentley's Restaurant
07.2018 - 12.2020

GED -

Asociacion Pro Bienestar De La Familia Comeriena
01.2008 - 08.2008

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Hector NavarroCustomer Service Professional