Heidi Boykin
Full-Time College Student
Ridgecrest,CA
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Delights customers by locating desired items quickly and consistently meeting delivery schedules.
Overview
1
1
Certification
Work History
Online Personal Shopper
Walmart
Ridgecrest, CA
04.2021 - 06.2021
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Conferred with customers to understand needs and make targeted [Product or Service] recommendations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Picked quality and accurate items for [Number] daily customer orders.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maximized efficiency by scanning items quickly and completing as many as [Number] orders per hour.
Education
Associate of Arts - Liberal Arts: Social And Behavioral Sciences
Cerro Coso Community College
Tehachapi, CA 01.2021 - Current
Skills
Sales proficiency
undefinedCertification
Heartsaver First Aid CPR AED
Timeline
Heartsaver First Aid CPR AED
12-2021
Online Personal Shopper
Walmart
04.2021 - 06.2021
Associate of Arts - Liberal Arts: Social And Behavioral Sciences
Cerro Coso Community College
01.2021 - Current
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