Heidi Esilman
San Diego,CA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
Work History
Server
Guava Beach Bar & Grill
San Diego , CA
2018.11 - 2022.04
- Cultivated warm relationships with regular customers.
- Worked with TOAST system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, roll silverware, ands run food.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Gymnastics Coach
G3 Kids Pacific Beach
San Diego , CA
2017.06 - 2019.01
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Implemented exercise programs and training strategies to bolster individual and team performance.
Server
Bub's At The Beach
San Diego , CA
2016.06 - 2018.10
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Bier Markt
Ottawa , Ontario
2014.05 - 2016.04
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Bachelor of Arts - Sports Psychology
Laurentian University
Sudbury, Ontario05.2013
Skills
- Specials Promotion and Upselling
- Food and Beverage Service
- Customer Service and Rapport
- Conflict and Complaint Resolution
Additional Information
Eric Christiansen, Owner, Guava Beach bar & grill
(858) 692-2445
Shawn Findley, General Manager, Guava Beach bar & grill
(619) 381-6263
Timeline
Server
Guava Beach Bar & Grill
2018.11 - 2022.04
Gymnastics Coach
G3 Kids Pacific Beach
2017.06 - 2019.01
Server
Bub's At The Beach
2016.06 - 2018.10
Server
Bier Markt
2014.05 - 2016.04
Bachelor of Arts - Sports Psychology
Laurentian University
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