Heidi Marhofke
Oconomowoc,WI
Summary
Dynamic professional with a proven track record at L&W Supply, excelling in customer service and effective time management. Successfully enhanced customer satisfaction and contributed to revenue growth. Strong leadership and problem-solving skills, combined with exceptional attention to detail, drive results in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Inside Sales
L&W Supply
West Allis, WI
08.2023 - Current
- Entered customer orders and purchase orders efficiently, ensuring accuracy and prompt processing.
- Work with outside sales to make sure customers are happy from beginning to end with each project.
- Attract new customers by delivering superior customer service compared to competition
Production Manager
Northland Frames and Gifts
Oconomowoc
08.2018 - 08.2023
- Entering/Printing orders, answering emails, designing jobs for production, framing products, keeping track of inventory and ordering from vendors.
- Helped take a $600,000 company to $1 million.
Office Manager
Lagasse Inc
Nashville, TN
07.2007 - 11.2016
- Coordinated daily office operations, including communication with customers and vendors.
- Processed all outbound orders, delegated work flow, and routed the delivery trucks.
Education
WCTC - Para Professional
WCTC
Waukesha05.2001
Oconomowoc High School - Marketing
Oconomowoc High School
Oconomowoc06.2000
Skills
- Customer Service
- Communication Skills
- Ability to Multitask
- Communication
- Effective Time Management
- Computer Skills
- Leadership Skills
- Excellent Multitasking Skills
- Interpersonal Communication Skills
- Administrative Skills
- Problem solving
- Attention to detail
References
- Jake Stanislawski, Northland Frames and Gifts, jake@barrelaged.co, 262-391-9150
- Omari Whyte, New Balance (former manager at Lagasse), 615-627-6473
Hobbies
Photography, gardening, and cooking
Accomplishments
- Customer Satisfaction Recognition Award 2024
Timeline
Inside Sales
L&W Supply
08.2023 - Current
Production Manager
Northland Frames and Gifts
08.2018 - 08.2023
Office Manager
Lagasse Inc
07.2007 - 11.2016
WCTC - Para Professional
WCTC
Oconomowoc High School - Marketing
Oconomowoc High School