Helena Schea
Philadelphia,PA
Summary
Detail-oriented crew member with strong customer service skills, adept at multitasking and maintaining a clean workspace. Committed to enhancing customer experiences and supporting efficient team operations. Skilled at conflict resolution and team collaboration. Enjoys fast-paced environments and high-energy service.
Overview
3
3
years of professional experience
Work History
Crew Member
Raising Cane's
Philadelphia, PA
03.2025 - Current
- Prepared and assembled food orders with accuracy and attention to detail.
- Maintained cleanliness and organization of dining area and kitchen workspace.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Completed daily cleaning tasks to maintain restaurant image.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Crew Member
Panera Bread
Philadelphia, PA
06.2024 - 03.2025
- Operated kitchen equipment safely while adhering to health and safety regulations.
- Prepared meals with accuracy and attention to detail.
- Monitored inventory levels, restocking supplies as needed to meet demand.
- Engaged with customers to enhance their dining experience through friendly interaction.
- Took orders and handled cash with precision.
- Collaborated with team members to complete orders.
Team Leader
Saladworks
Doylestown, PA
02.2023 - 04.2024
- Supervised daily operations to ensure efficient team performance and high-quality service.
- Trained and mentored new team members on food safety and preparation standards.
- Implemented workflow improvements that enhanced the speed of service during peak hours.
- Monitored inventory levels, reducing waste through effective stock management practices.
- Managed cash handling and safe organization.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Education
High School Diploma -
Central Bucks High School West
Doylestown, PABachelor of Arts - Psychology
Temple University
Philadelphia, PA05-2028
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Conflict Resolution
- Cash handling
- Attention to detail
- Taking orders
- Cleaning and sanitizing
Timeline
Crew Member
Raising Cane's
03.2025 - Current
Crew Member
Panera Bread
06.2024 - 03.2025
Team Leader
Saladworks
02.2023 - 04.2024
High School Diploma -
Central Bucks High School West
Bachelor of Arts - Psychology
Temple University