Summary
Overview
Work History
Education
Skills
Glassblowing
Timeline
Generic

Helene Leis

Phoenix,AZ

Summary

Dynamic leader and problem-solver, Expert in staff supervision and relationship building. Skilled in multitasking and critical thinking, adept at fostering collaboration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am seeking and wanting to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am highly passionate about art, technology and the creative processes.

Overview

8
8
years of professional experience

Work History

Lead Server and Trainer

Pomo Restaurant Group
06.2019 - Current
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Observed servers to provide feedback and coaching in areas requiring improvement.
  • Cultivated warm relationships with regular customers.
  • Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.

Server

Arizona Biltmore, A Waldorf Astoria Resort
03.2017 - 05.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Research Assistant

Arizona Biomedical Collaborative
05.2016 - 05.2018
  • Developed comprehensive reports on research progress, keeping stakeholders informed and engaged.
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Enhanced research quality by meticulously collecting and analyzing data from various sources.
  • Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
  • Collaborated with other researchers to develop successful research strategies.

Education

Bachelor of Arts - Design Arts & Practices

University of Arizona
Tucson, AZ
12.2025

Skills

  • Teamwork and Collaboration
  • Team Leadership
  • Attention to Detail
  • Multitasking and Organization
  • Project Planning
  • Complex Problem-Solving
  • Critical Thinking
  • Relationship Building
  • Staff Supervision

Glassblowing

Glassblowing can transform a small piece of glass into something magical and whimsical, a true expression of love and creativity.  It can also be a metaphor for life because it's all about learning from mistakes, figuring out what to do next and taking what you just learned and applying it to your next piece. 

I recently was chosen to partake in a two week intensive program through the Corning Museum of Glass in Corning, New York that really ignited my love of glass and art of all mediums, and the absolute magic that each artist brings to all of their creations. 

Timeline

Lead Server and Trainer

Pomo Restaurant Group
06.2019 - Current

Server

Arizona Biltmore, A Waldorf Astoria Resort
03.2017 - 05.2019

Research Assistant

Arizona Biomedical Collaborative
05.2016 - 05.2018

Bachelor of Arts - Design Arts & Practices

University of Arizona
Helene Leis