Hemraj Ryan Chandra
Winter Garden,Florida
Summary
Results-driven customer service professional adept at leveraging CRM tools to increase engagement and conversion rates. Known for conducting thorough needs analyses and delivering tailored solutions that enhance customer satisfaction. Demonstrates a strong work ethic and a commitment to driving company success through exceptional service. Highly motivated and eager to lend combined knowledge and skills to enhance business performance. Can operate well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Exceptional communicator who can effectively convey information and build rapport.
Overview
5
5
years of professional experience
Work History
Automotive Sales Consultant
Volkswagen
Orlando, Florida
01.2025 - Current
- Leveraged CRM software to track leads and follow up with potential buyers, increasing engagement and conversion opportunities.
- Conducted product demonstrations showcasing vehicle features and benefits.
- Assisted customers in selecting vehicles tailored to their preferences through detailed analysis of needs.
- Built strong relationships with existing customers, initiating both cold and warm prospect calls.
- Attended training sessions to refine sales techniques and expand product knowledge.
Electrician
Sunstate Electric
Deltona, Florida
01.2024 - 01.2025
- Trained apprentices in safety practices and procedures, enhancing overall team compliance and safety awareness.
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Facilitated electrical installations by setting up conduit and motor controls, improving system reliability and operational efficiency.
- Executed wiring connections to circuit breakers and transformers, ensuring reliable operation of electrical systems.
- Interpreted schematics, blueprints and diagrams to complete projects on time.
Customer Service
Walmart
Winter Garden, Florida
08.2022 - 06.2023
- Providing exceptional customer service to ensure customer satisfaction and loyalty.
- Collaborated with departments to resolve customer issues, enhancing overall customer satisfaction.
- Maintained composure in high-pressure situations, effectively managing busy periods and difficult interactions.
- Trained new employees on company policies and procedures, fostering a knowledgeable team.
Server
Bonefish Grill
Winter Garden, Florida
03.2022 - 09.2022
- Provide exceptional customer service by anticipating and exceeding the needs and expectations of guests, resulting in high customer satisfaction and repeat business.
- Maximized sales through upselling and suggestive selling techniques, driving revenue growth for the restaurant.
- Upsold daily specials and seasonal menu items, contributing to increased sales and improved dining experience.
- Maintain a thorough knowledge of the restaurant's menu and be able to answer any questions or make recommendations to customers, ensuring a positive dining experience.
Server
Olive Garden
Clermont, Florida
12.2021 - 03.2022
- Conducted wine tasting sessions, recommending selections based on guests' food preferences and taste profiles to enhance their dining experience.
- Delivered exceptional customer service, creating memorable experiences for guests and professionally addressing concerns or complaints.
- Coordinated with kitchen staff to ensure timely, accurate delivery of food and beverages, contributing to guest satisfaction.
Valet, Bellman
Walt Disney World
Lake Buena Vista, Florida
03.2021 - 12.2021
- Delivered memorable experiences for guests by providing exceptional service as a Valet or Bellman at Walt Disney World.
- Maintain a professional appearance and demeanor at all times while providing exceptional customer service to guests.
- Assist guests with luggage and other personal belongings upon arrival and departure.
- Cultivated strong relationships with guests, enhancing satisfaction and encouraging repeat business.
- Safeguarded guests' vehicles and personal belongings, ensuring security and peace of mind.
Education
Associate in Business Administration Degree -
Valencia College
Orlando04-2026
High School Diploma -
West Orange High School
Winter Garden, Florida05-2020
Skills
- Product knowledge expertise
- Sales techniques
- Sales negotiation
- Lead tracking
- Customer relationship management
- Rapport building
- Verbal and written communication
- Goal-oriented mindset
Timeline
Automotive Sales Consultant
Volkswagen
01.2025 - Current
Electrician
Sunstate Electric
01.2024 - 01.2025
Customer Service
Walmart
08.2022 - 06.2023
Server
Bonefish Grill
03.2022 - 09.2022
Server
Olive Garden
12.2021 - 03.2022
Valet, Bellman
Walt Disney World
03.2021 - 12.2021
Associate in Business Administration Degree -
Valencia College
High School Diploma -
West Orange High School