Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Henry FitzGerald

Springfield,MO

Summary

Strong customer service skills such as restaurant service. Self-motivated, and highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Sunshine Lanes
Springfield, MO
10.2023 - Current
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.

Cashier

Planet Sub
Kansas City, MO
06.2020 - 08.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Delivered superior customer service focused on quality and meeting customer needs.

Education

Bachelor of Science - Business Administration

Missouri State University
Springfield, MO
05.2026

High School Diploma -

Bishop Miege
Overland Park, KS
05.2022

Skills

  • Attention to Detail
  • Customer Service
  • Telephone Etiquette
  • Customer Service Background
  • Credit And Cash Payments
  • Check-Ins And Check-Outs

Affiliations

  • Treasurer of my fratunity
  • Made and tracks a budget of over $200,000

Timeline

Front Desk Receptionist

Sunshine Lanes
10.2023 - Current

Cashier

Planet Sub
06.2020 - 08.2022

Bachelor of Science - Business Administration

Missouri State University

High School Diploma -

Bishop Miege

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Henry FitzGerald