Summary
Overview
Work History
Education
Skills
Timeline
Generic

Henry Norris

Hopewell Junction

Summary

Dispatcher with proven experience in monitoring and tracking emergency vehicles. Skilled in providing clear over-the-phone instructions and coordinating responses with communication centers. Demonstrates rapid and accurate typing abilities, contributing to effective team collaboration.

Overview

3
3
years of professional experience

Work History

Dispatcher

Town of Lloyd Police Department
Highland
03.2024 - Current
  • Managed a large volume of phone calls while ensuring accuracy in data entry.
  • Identified locations and needs of callers to accurately send assistance.
  • Interacted with local law enforcement agencies when responding to incidents in progress.
  • Received and dispatched calls for emergency services.
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.

Air Support Operation Operator

United States Marine Corps Reserve
Chicopee
02.2022 - Current
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
  • Manage aircraft as they move throughout the battlespace.

Crew Member

Dunkin' Donuts
Wappingers Falls
01.2023 - 03.2024
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Restocked kitchen supplies including food products and utensils.

Education

High School Diploma -

Roy C Ketcham Highschool
Wappingers Falls, NY
06-2021

Skills

  • Data entry
  • Emergency response
  • Incident management
  • Communication skills
  • Record keeping
  • Customer service
  • Problem solving
  • Attention to detail

Timeline

Dispatcher

Town of Lloyd Police Department
03.2024 - Current

Crew Member

Dunkin' Donuts
01.2023 - 03.2024

Air Support Operation Operator

United States Marine Corps Reserve
02.2022 - Current

High School Diploma -

Roy C Ketcham Highschool

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