Summary
Overview
Work History
Education
Skills
Timeline
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Henry Smith III

Oakland,TN

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

7
7
years of professional experience

Work History

Shift Leader

Pizza Hut
Oakland , TN
05.2024 - Current
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Resolved customer complaints promptly and professionally.
  • Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Assisted in training new employees on shift operations.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.

Forklift Operator

Hallowell House Long Term Care
Memphis, TN
06.2017 - 08.2024
  • Ensured safety procedures were followed when operating forklifts.
  • Operated powered industrial trucks in accordance with OSHA regulations.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
  • Reported any damages or malfunctions of equipment immediately to supervisor and manager.
  • Inspected loads prior to lifting to determine weight distribution and stability.
  • Loaded pallets onto trailers for shipment.
  • Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
  • Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
  • Collaborated with team members on various tasks related to storage and transport operations.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Reported safety and quality issues to management.

Assembly Line Worker

Carrier
Collierville, TN
01.2020 - 04.2020
  • Ensured work areas were kept clean and organized at all times.
  • Worked quickly and efficiently while maintaining high standards of quality control.
  • Reported any safety hazards or defective parts encountered during assembly operations.
  • Operated machinery such as drills, saws and presses to assemble parts.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Used established assembly instructions to complete jobs.
  • Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
  • Read and interpreted schematics, blueprints and assembly instructions to produce components.

Education

High School Diploma -

Fayette Ware Comprehensive High School
Somerville, TN
05-2017

Certification - Cybersecurity

University of Phoenix
Tempe, AZ

Skills

  • Equipment Troubleshooting
  • Production Scheduling
  • Operations Support
  • Production Reporting
  • Customer Service Management
  • POS Deletions
  • Team Supervision
  • Material Handling
  • Forklift Operation
  • Inventory staging
  • Warehouse picking
  • Product Inspection
  • Teamwork and Collaboration
  • Assembly line experience
  • Order Picking

Timeline

Shift Leader

Pizza Hut
05.2024 - Current

Assembly Line Worker

Carrier
01.2020 - 04.2020

Forklift Operator

Hallowell House Long Term Care
06.2017 - 08.2024

High School Diploma -

Fayette Ware Comprehensive High School

Certification - Cybersecurity

University of Phoenix

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Henry Smith III