Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Certification
References
Timeline
Generic

Henry Ton

Montgomery, Texas,tx

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

Sweet Nails and Spa
Montgomery, TX
01.2020 - Current
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
  • Greeted customers, answered general questions, and directed to appropriate locations.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Greeted customers and provided friendly customer service.
  • Built loyal clientele through friendly interactions and consistent appreciation.

Real Estate Agent

Story Realtors
Montgomery, TX
06.2023 - 07.2024
  • Ensured all transactions followed state laws regarding real estate practices.
  • Managed marketing strategies for properties including advertising campaigns and open houses.
  • Responded promptly to client inquiries via phone or email.
  • Provided guidance to clients throughout the entire buying or selling process.
  • Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
  • Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
  • Communicated with clients to determine property needs and budget constraints.

Education

High School Diploma -

Lake Creek High School
Montgomery, TX
05-2022

Business Administration And Management

Lone Star College System
Montgomery

Skills

  • Clerical Support
  • Service-oriented mindset
  • Greeting and Seating Clients
  • Security awareness
  • Time Management
  • Excellent communicator
  • Can speak Vietnamese

Languages

Vietnamese
Limited

Accomplishments

  • Being the youngest in Texas to receive the Real Estate License after turning 18 a month later.

Affiliations

  • Academic activities: Coding/Learning Python
  • Arts activities: Chess and Music

Certification

  • Coursera Certificate with Honors: Yale Financial Markets (2023)
  • Coursera Certificate: Business Analysis & Process Management (2024)

References

References available upon request.

Timeline

Real Estate Agent

Story Realtors
06.2023 - 07.2024

Receptionist

Sweet Nails and Spa
01.2020 - Current

High School Diploma -

Lake Creek High School

Business Administration And Management

Lone Star College System

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Henry Ton