Herald Smith

• Learned key sales techniques to effectively address customer inquiries and needs.
• Supported team members in achieving daily sales targets through collaboration.
• Maintained accurate product knowledge to provide informed recommendations to clients
• Assisted clients in product selection to enhance satisfaction and loyalty.

• Enhanced understanding of dealership and customer interaction processes.
• Ensured customer cars were cleaned to dealer's expectations.
• Maintained appearance and condition of loaner car fleet.

• Assisted customers in product selection and provided detailed information on vehicle features.
• Supported sales team by preparing and presenting product demonstrations to potential clients.
• Collaborated with service department to ensure timely execution of customer service requests.
• Conducted market research to identify trends and customer preferences, enhancing product offerings.
• Facilitated training sessions for new staff on product specifications and customer interaction techniques.

Developed inventory reports to provide management with comprehensive data on

inventory levels.

Managed and tracked sold units

Log and organized all new vehicles that came through the lot

Maintained positive relations with external repairs and supply vendors