Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Herman Johnson

Houston

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Server

The Toasted Yolk
Katy
08.2025 - Current
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Server

Babin's Seafood House
Katy
01.2021 - 09.2024
  • Provided excellent customer service to ensure satisfaction.
  • Stayed informed about daily specials, new menu items, promotions.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Served food and beverages to patrons and immediately remedied issues with orders.

Server

Seasons 52
Houston
11.2016 - 03.2020
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Upheld the restaurant's high standards of etiquette, hospitality, and customer service.
  • Managed multiple tables efficiently while maintaining an attentive and unobtrusive service.
  • Recommended dishes based on detailed knowledge of the menu and wine pairings.
  • Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.

Server

Cheddars Scratch Kitchen
Katy
02.2016 - 11.2016
  • Greeted guests and provided menus.
  • Delivered food orders promptly and courteously.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Skills

  • Order management
  • Customer service
  • Menu knowledge
  • Food safety
  • Sales promotion
  • Table setting
  • Time management
  • Conflict resolution
  • Team collaboration
  • Attention to detail
  • Table setting knowledge
  • Hospitality service expertise
  • Server training
  • Point of sale operation
  • Positive and professional
  • Food running
  • Tableside etiquette
  • Cleanliness standards
  • Safe food handling
  • Strong work ethic
  • High volume dining
  • Multitasking and organization

Certification

  • Texas Food Handler Certificate- 2025
  • TABC Seller- 2024

Timeline

Server

The Toasted Yolk
08.2025 - Current

Server

Babin's Seafood House
01.2021 - 09.2024

Server

Seasons 52
11.2016 - 03.2020

Server

Cheddars Scratch Kitchen
02.2016 - 11.2016
Herman Johnson