Heyli Sainz
Miami
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
High Quality consulting
Miami
08.2023 - 02.2025
- Greeted customers warmly and made them feel welcome.
- Greeted customers, answered general questions and directed to appropriate locations.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Managed company calendar and scheduled events.
- Responded to customer inquiries via phone, email, and in person.
- Worked effectively in team environments to make the workplace more productive.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Participated in team meetings with other healthcare professionals regarding patient care plans.
- Composed and prepared routine correspondence, letters and reports with job-related software.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Front Desk Receptionist
Mosnter tiki huts
LaBelle
05.2023 - 07.2023
- Coordinated maintenance requests for office equipment and facilities.
- Investigated and analyzed client complaints to identify and resolve issues.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
CNA
LaBelle Health And Rehabilitation Center
LaBelle
02.2021 - 04.2023
Cashier
Sugar land liquor
Clewiston
02.2019 - 05.2021
Cashier
Dollar Tree
Clewiston
02.2018 - 02.2019
Education
GED -
Cornerstone Christian Correspondence School
Townsend, GA03-2023
Skills
- Correspondence typing
- Mail coordination
- Spreadsheet tracking
- Mail distribution
Timeline
Front Desk Receptionist
High Quality consulting
08.2023 - 02.2025
Front Desk Receptionist
Mosnter tiki huts
05.2023 - 07.2023
CNA
LaBelle Health And Rehabilitation Center
02.2021 - 04.2023
Cashier
Sugar land liquor
02.2019 - 05.2021
Cashier
Dollar Tree
02.2018 - 02.2019
GED -
Cornerstone Christian Correspondence School