Shift Leader
WushiLand Kearny Mesa
San DIego, CA
05.2024 - Current
- Checked orders for quality and completeness.
- Delegated tasks to employees and monitored activities and task completion.
- Evaluated employee performance
- Managed daily workflow and scheduled staff for adequate coverage.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Coached team members to increase productivity and reduce workplace accidents.
- Upheld company standards and compliance requirements for operations.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Maintained positive working relationship with fellow staff and management.
- Implemented strategies to take advantage of new opportunities.
