Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hien Dinh

San Diego,California

Summary

People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.

Overview

Work History

Shift Leader

WushiLand Kearny Mesa
San DIego , CA
2024.05 - Current
  • Checked orders for quality and completeness.
  • Delegated tasks to employees and monitored activities and task completion.
  • Evaluated employee performance
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Upheld company standards and compliance requirements for operations.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Maintained positive working relationship with fellow staff and management.
  • Implemented strategies to take advantage of new opportunities.

Education

High School Diploma -

San Diego State University
San Diego, CA

Skills

  • Employee Attendance Monitoring
  • Shift Scheduling
  • Team Supervision
  • Problem-Solving
  • Operations Support
  • Customer Service Management
  • Equipment Troubleshooting
  • Staff Development

Languages

Vietnamese
Professional

Timeline

Shift Leader

WushiLand Kearny Mesa
2024.05 - Current

High School Diploma -

San Diego State University
Hien Dinh