Hilda DeLeon
Las Cruces,NM
Summary
Committed to fostering positive community relations and facilitating communication between members and organization leadership. Resourceful Member Specialist known for high productivity and efficient task completion. Skilled in customer service, conflict resolution, and member engagement strategies. Excel in communication, teamwork, and adaptability, ensuring optimal member experiences and satisfaction.
Overview
12
12
years of professional experience
Work History
Member Specialist
Sams Club
Las Cruces, New Mexico
06.2022 - 04.2025
- Facilitated member assistance with account inquiries through phone and email correspondence.
- Welcomed members upon arrival and provided support during visits.
- Addressed member questions regarding products and services promptly.
- Consulted with customers to identify needs and resolve concerns efficiently.
Escrow Clerk
Lawyers Title
Riverside , CA
03.2015 - 02.2022
- Entered data into computer systems accurately and efficiently.
- Prepared deposits according to established procedures.
- Performed data entry tasks to update customer accounts records.
- Organized and maintained filing systems for confidential documents.
Substitute Teacher
Riverside Office of Education
Riverside, CA
08.2013 - 06.2015
- Developed creative learning strategies to engage all types of learners.
- Organized lesson plans and activities for students.
- Maintained accurate records of student performance, attendance and behavior.
- Participated in staff meetings and professional development workshops.
- Collaborated with other teachers to ensure student success.
Education
Bachelor of Arts - Early Childhood Studies
University of The Pacific
Stockton, CA06-2013
Associate of Arts - Liberal Arts
San Joaquin Delta College
Stockton, CA12-2008
Associate of Arts - Family Consumer Science
San Joaquin Delta College
Stockton, CA12-2008
Skills
- Customer service
- Data entry
- Account management
- Conflict resolution
- Product knowledge
- Communication skills
- Team collaboration
Timeline
Member Specialist
Sams Club
06.2022 - 04.2025
Escrow Clerk
Lawyers Title
03.2015 - 02.2022
Substitute Teacher
Riverside Office of Education
08.2013 - 06.2015
Bachelor of Arts - Early Childhood Studies
University of The Pacific
Associate of Arts - Liberal Arts
San Joaquin Delta College
Associate of Arts - Family Consumer Science
San Joaquin Delta College
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