Confer with customers to provide information about membership rates, deal with cancels or freezes, and to provide a description of the facility and what amenities we offer.
Customer Service Representative
Kmart
Mandeville, Louisiana
08.2016 - 07.2017
Resolved customer complaints and answered customers’ questions regarding policies and location of products
Settled refund requests for items
Ensured all the drawers were closed properly at night while counting and storing the deposits for that day.
Low Voltage Electrician
DTS
Madisonville, Louisiana
04.2015 - 08.2015
Planed the layout and installation of electrical wiring for televisions, cameras, and security systems throughout the house
Ran the wiring and tested it afterwards to see if they were live or not.
Education
Technical Diploma - Information Technology
Northshore Technical Community College
Associates Degree - Information Technology
Northshore Technical Community College
Skills
Problem-solving skills
Fast Learner
Teamwork
Communication
Certification
Certificate of Technical Studies (CTS) in Foundations in Information Technology