Holli Ferrara
Cache
Summary
Positive and diligent Professional business manager effective at promoting resident satisfaction by addressing concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 15 years of management experience paired with goal-oriented and performance-minded approach.
Overview
15
15
years of professional experience
Work History
Property Manager
A&R Properties
08.2019 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Office Manager
Ferrara Chiropractic
08.2009 - 08.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Education
Masters Of Mental Health - Psychology
Cameron University
Lawton, OKPsychology -
The University of Texas At Dallas
Richardson, TX05.1997
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Staff Management
Affiliations
- Member of the American Association for Marriage and Family Therapy
Timeline
Property Manager
A&R Properties
08.2019 - Current
Office Manager
Ferrara Chiropractic
08.2009 - 08.2019
Masters Of Mental Health - Psychology
Cameron University
Psychology -
The University of Texas At Dallas
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