Holly Geary
Port Orange,FL
Summary
Dynamic and detail-oriented professional with extensive experience in customer service. Proven ability to enhance client satisfaction through effective communication and teamwork. Skilled in cash handling and multitasking, consistently achieving operational efficiency while fostering strong customer relationships. Committed to delivering exceptional service in fast-paced environments.
Qualified Bank Teller with proven history of customer service and transaction processing. Effective in building relationships and maintaining accuracy in cash handling. Demonstrated excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Crew Member
Dunkin Donuts
01.2026 - Current
- Delivered exceptional customer service by efficiently taking orders and addressing inquiries.
- Operated coffee machines and food equipment to prepare high-quality beverages and baked goods.
- Maintained cleanliness of workstations, ensuring compliance with health and safety standards.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
Retail Sales Associate
Gretchen's Hallmark
06.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale system efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained store organization and presentation, following visual merchandising standards.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
Sales Associate
Buc-ee's
01.2023 - 04.2025
- Assisted customers with product selection, ensuring a positive shopping experience.
- Maintained store cleanliness and organization to enhance customer satisfaction.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Stocked shelves and replenished inventory, promoting product visibility and accessibility.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Bank Teller
Barwick Banking Company
10.2021 - 01.2023
- Processed customer transactions efficiently, ensuring accuracy and adherence to banking regulations.
- Assisted clients with account inquiries, providing exceptional service and fostering strong relationships.
- Managed cash drawer, balancing daily transactions to maintain operational integrity.
- Educated customers on banking products and services, enhancing their financial literacy.
- Conducted routine audits of cash handling procedures, identifying and resolving discrepancies promptly.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Bank Teller
South State
06.2020 - 10.2021
- Processed customer transactions accurately and efficiently in high-volume setting.
- Assisted customers with account inquiries and resolved issues promptly.
- Maintained compliance with banking regulations and security protocols.
- Educated clients on product offerings, enhancing customer engagement and satisfaction.
- Implemented process improvements that streamlined transaction handling times.
- Monitored cash levels and balanced cash drawers to ensure accuracy at day's end.
Medical Biller
Duvasawko
09.2019 - 06.2020
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
Bank Teller
Reunion Bank/Center State/South State
09.2016 - 09.2019
- Collaborated with team members to streamline transaction processes, improving overall efficiency.
- Trained new tellers on operational procedures, promoting a culture of continuous learning and support.
- Implemented best practices for customer service delivery, contributing to enhanced client satisfaction ratings.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Education
GED -
Chittenango High School
Chittenango, NY06-1983
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Attention to detail
Timeline
Crew Member
Dunkin Donuts
01.2026 - Current
Retail Sales Associate
Gretchen's Hallmark
06.2025 - Current
Sales Associate
Buc-ee's
01.2023 - 04.2025
Bank Teller
Barwick Banking Company
10.2021 - 01.2023
Bank Teller
South State
06.2020 - 10.2021
Medical Biller
Duvasawko
09.2019 - 06.2020
Bank Teller
Reunion Bank/Center State/South State
09.2016 - 09.2019
GED -
Chittenango High School