Holly Spencer
Jacksonville,FL
Summary
Well-qualified Job Title with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
Work History
Assistant Property Manager
Cushman & Wakefield
07.2022 - Current
- Followed up on delinquent tenants and coordinated collection procedures. Processing payments.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services. Purchase order input.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Collected and maintained careful records of rental payments and payment dates.
- Processed security deposit refunds.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Leasing Consultant
Weller Management
10.2021 - 07.2022
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Leasing Consultant
Conam Management
01.2021 - 10.2021
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Education
GED -
Department of Education
Lake City, FLEDDA - Dental Assisting
Advance Career Training
Jacksonville, FL05.2009
Skills
- Property Tours
- Security Deposit Refunds
- Rent Collection
- Property Management
- Renewals Management
- Vacant Unit Monitoring
- Daily Property Operations
- Staff Management
- Tenant Issue Resolution
- Leasing and Sales
- Unit Readiness
- Interior Renovations
- Screening Procedures
- Notice Posting
- Vendor Contracts
- Fair Housing Laws Knowledge
- Maintenance and Supply Requests
- Collections Procedures
- Lease Agreement Review
- Legal Notice Preparation
- Eviction Coordination
- Application Process Proficiency
Software knowledge
Yardi
Resman
Knock
Blue moon
Real page
Timeline
Assistant Property Manager
Cushman & Wakefield
07.2022 - Current
Leasing Consultant
Weller Management
10.2021 - 07.2022
Leasing Consultant
Conam Management
01.2021 - 10.2021
GED -
Department of Education
EDDA - Dental Assisting
Advance Career Training
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