Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Open To Work

Hope Dhaeze

Mishawaka,IN

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Administrative Assistant

Work Type

Full Time

Location Preference

On-Site
Location: Mishawaka, IN, USMishawaka, IN
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Important To Me

Career advancementFlexible work hoursPaid sick leave401k match

Summary

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

SCS Credit Corp
South Bend, IN
10.2008 - 05.2025
  • Managed correspondence and communication between clients and internal departments.
  • Organized and scheduled meetings, ensuring all participants received timely notifications.
  • Maintained accurate filing systems for documents and client records.
  • Answer multi phone lines
  • Collection calls
  • Copying, faxing,scanning
  • Spoke to auctions about vehicles
  • Data entry
  • Handled insurance claims for our customers
  • Monitored office supplies inventory and placed orders as needed to maintain stock levels.
  • Collaborated with team members to streamline administrative processes for efficiency improvements.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Answered questions from customers regarding products and services offered by the company.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Directed customer inquiries to appropriate department personnel.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Developed and maintained filing systems for confidential documents and records.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.

Education

Northridge High School
Middlebury, In

Skills

  • Microsoft Excel
  • Document management
  • Insurance claims processing
  • Storing documents in the proper place
  • Microsoft word
  • Attention to details

Timeline

Administrative Assistant

SCS Credit Corp
10.2008 - 05.2025

Northridge High School
Hope Dhaeze