Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hope Moskowitz

Cherry Hill,NJ

Summary

Detail-oriented professional with superb people skills. Engaging and helpful .

Overview

20
20
years of professional experience

Work History

Manager

Standard Hair Studio
10.2022 - Current
  • Maintained general appointment calendar and set shift schedules.
  • Handled employee scheduling and coverage needs during business hours.
  • Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.

Virtual Assistant

Rizzieri Salons And Spa
02.2020 - 04.2022
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Communicated with spa team members if clients canceled or changed appointment times.
  • Listened closely to customer complaints and responded appropriately to issues.
  • Assisted with marketing campaigns to promote spa services.
  • Confirmed appointments, communicated with clients, and updated client records.

Manager

The Make Up Bar
06.2003 - 02.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.
  • Promoted business through marketing initiatives and use of social media.
  • Sourced high-quality and trending hair care products for salon, placing orders with suppliers.

Education

Nail Tech PA License -

Beauty Institute
Elkins Park, PA
05.1994

Skills

  • Managing Reception
  • Managing Appointments
  • Complex Problem-Solving
  • Scheduling and Coordinating

Timeline

Manager

Standard Hair Studio
10.2022 - Current

Virtual Assistant

Rizzieri Salons And Spa
02.2020 - 04.2022

Manager

The Make Up Bar
06.2003 - 02.2020

Nail Tech PA License -

Beauty Institute

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Hope Moskowitz