Hope Paschalis

• Played a pivotal role in orchestrating the smooth coordination of team efforts, ensuring all staff members worked cohesively to maintain high service standards and exceed guest expectations

• Provided attentive and personalized service, promptly addressing customer queries and catering to individual needs with a customer-first attitude.

• Ensured cleanliness and organization by sweeping and mopping floors, wiping, and cleaning kitchen appliances

• Interacted with guests, addressing inquiries and promptly resolving issues to enhance overall experience.

• Money handling including opening and closing registers and tills as well as deposit operations.

• Opening and closing the store independently, while maintaining proper supply prep.

• Operating appliances such as ovens, ice machines, blenders.

• Handling food and personalized beverages to customers satisfaction.

• Charged with training new team members and ensuring their skill development.

Fostered strong teamwork, coordinating seamlessly with kitchen staff and management to ensure smooth restaurant operations.

Maintained high standards of punctuality and responsibility while managing multiple tasks, from food preparation to guest service, in a fast-paced environment..

Adapted to diverse roles, including stand-in management and hostess duties. Demonstrated versatility and quick learning in various restaurant functions.

Contributed to improving restaurant functions through quick learning and adaptability. Developed a deep understanding of customer service principles.

• Participated in assembly of care packages.
• Assisted in assembling benefit events.
• Organized and maintained stock.