Hope Simpson
Lebanon
Summary
Detail-oriented clerk with expertise in bookkeeping and records retrieval. Proven ability to manage schedules and enhance customer engagement, contributing to efficient office operations.
Overview
9
9
years of professional experience
Work History
Clerk
ShopRite of Flemington
09.2025 - Current
- Provided quality clerical support through data entry, document management, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to store staff.
- Assisted with onboarding of new employees.
Science Teacher
Elan Academy
06.2024 - 05.2025
- Communicated with students and parents regarding academic progress, assignments, and behavior.
- Encouraged student interest in Science, Technology, Engineering, and Mathematics (STEM) and participation in middle and high school national science competitions.
- Coordinated and collaborated with other faculty members during lesson plan development.
- Planned, prepared, and taught lesson plans, giving students individual support.
Clerk
Shoprite of Clinton
12.2016 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Bachelor of Science - English Literature
Mount Holyoke College
South Hadley, MA05-2024
Skills
- Bookkeeping
- Records retrieval
- Database entry
- Spreadsheet development
- Confidentiality
- Schedule and calendar management
- Cash management
- Handling payments
- Telephone etiquette
- Quality control
- Sales expertise
- Quality management
Timeline
Clerk
ShopRite of Flemington
09.2025 - Current
Science Teacher
Elan Academy
06.2024 - 05.2025
Clerk
Shoprite of Clinton
12.2016 - 01.2022
Bachelor of Science - English Literature
Mount Holyoke College