Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
12
12
years of professional experience
Work History
Store Manager
Tiger Mart
Fort Worth , Texas
12.2019 - 06.2022
Store manager- customer service- cashier
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.
Established customer service standards and monitored staff compliance.
Organized promotional events to increase product awareness.
Resolved customer complaints in a timely manner.
Created weekly work schedules for store personnel.
Performed regular price checks to ensure competitive pricing.
Prepared monthly reports on sales figures, expenses, profits.
Developed relationships with suppliers to negotiate better prices.
Store Manager
Exxon Gas Station
Fort Worth, Texas
01.2016 - 10.2019
Store manager- Customer service- cashier- cash handling
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.
Established customer service standards and monitored staff compliance.
Organized promotional events to increase product awareness.
Resolved customer complaints in a timely manner.
Recruited, trained and supervised new employees.
Ensured compliance with safety regulations and company policies.
Implemented efficient systems for tracking stock movement.
Analyzed financial data to identify areas of improvement.
Created weekly work schedules for store personnel.
Performed regular price checks to ensure competitive pricing.
Managed daily banking activities such as deposits and withdrawals.
Team Leader
OSN
Dubai, UAE
06.2010 - 08.2015
Developed strategies for problem solving and conflict resolution among team members.
Coordinated team activities and delegated tasks to ensure efficient completion of projects.
Provided coaching and feedback on employee performance, encouraging professional development.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.