Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ian Krueger

Sebring

Summary

Dedicated Retail Sales Consultant skilled at leveraging market data, competitive insights and analytics to maximize profitability. Highly skilled at stepping in and working in various departments to provide top-notch customer service wherever needed.

Overview

6
6
years of professional experience

Work History

Retail Sales Consultant

Prime Communications AT&T
Sebring, FL
02.2024 - Current
  • Delivered exceptional customer service, enhancing client satisfaction and loyalty.
  • Assisted in managing inventory levels, ensuring product availability and organization.
  • Trained new staff on sales techniques and company policies, fostering a supportive work environment.
  • Managed efficient cash register operations.

Case Manager

Water Gap Wellness
East Stroudsburg, PA
12.2022 - 12.2023
  • Coordinated services with agencies, community organizations, and healthcare professionals to enhance client access to essential benefits.
  • Assisted clients in navigating housing, legal services, and public benefits to secure critical resources.
  • Developed comprehensive discharge plans to transition clients to appropriate service providers in the community.
  • Provided leadership and support to staff, fostering a collaborative environment to improve client outcomes.

Lead Technician

Water Gap Wellness
East Stroudsburg, PA
12.2021 - 03.2022
  • Managed team performance through training, mentoring, and motivating employees, fostering a collaborative environment.
  • Participated in multidisciplinary team meetings to align on client progress and treatment plans, ensuring cohesive care.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Planned and delegated daily work for team, optimizing workflow and enhancing task clarity.

Behavioral Health Technician

Water Gap Wellness
East Stroudsburg, PA
07.2020 - 03.2022
  • Fostered positive staff relationships to enhance teamwork and improve client services.
  • Conducted thorough searches of resident belongings for safety and security purposes
  • Conducted scheduled patient safety checks, documenting results to ensure patient well-being.
  • Provided compassionate patient care, prioritizing safety, comfort, and emotional support.

Education

High School Diploma -

East Stroudsburg High School South
East Stroudsburg, PA
09.2009

Skills

  • Customer satisfaction
  • Case Management
  • Organization and Multitasking
  • Staff Management
  • Team Collaboration
  • Relationship Building
  • Adaptability
  • Verbal communication
  • Technical skills

Timeline

Retail Sales Consultant

Prime Communications AT&T
02.2024 - Current

Case Manager

Water Gap Wellness
12.2022 - 12.2023

Lead Technician

Water Gap Wellness
12.2021 - 03.2022

Behavioral Health Technician

Water Gap Wellness
07.2020 - 03.2022

High School Diploma -

East Stroudsburg High School South
Ian Krueger