Ian Schmidt
Pauls Valley
Summary
Resourceful professional with strong attention to detail and problem-solving skills. Experienced in delivering exceptional service in a fast-paced environment, ensuring smooth operations and high customer satisfaction.
Overview
5
5
years of professional experience
Work History
Crew Member
Braums Restaurant
Pauls Valley, OK
01.2021 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently, adhering to health and safety standards.
- Collaborated with team members to maintain smooth operations during peak hours, enhancing workflow efficiency.
- Trained new crew members on procedures, promoting consistency and adherence to company policies.
- Resolved customer inquiries and complaints promptly, fostering positive dining experiences.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Supported management in executing promotional campaigns, contributing to increased sales awareness among customers.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Pauls Valley High School
Pauls Valley, OK05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Attention to detail
- Taking orders
- Customer engagement
- Problem-solving
- Store opening and closing
- Crew leadership
Languages
English
Native or Bilingual
Spanish
Limited Working
Interests
- Supporting STEM education initiatives and mentorship programs
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Cooking
- Augmented Reality (AR) Development
- Strategy Games
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Crew Member
Braums Restaurant
01.2021 - Current
High School Diploma -
Pauls Valley High School