Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ibrahima Ndiaye

Jersey City,New Jersey

Summary

Calm, professional guest services professional with experience supporting residents, visitors, and large crowds. Skilled in customer service, listening, problem-solving, and safety procedures.

Overview

1
1
Certification
1
1
year of professional experience

Work History

Front Desk Concierge

225 saint pauls ave Towne & country management
Jersey City, NJ
04.2026 - Current
  • Greeted residents and visitors courteously at the concierge desk.
  • Answered phone calls, emails, and guest questions promptly.
  • Recorded packages, deliveries, and resident messages in concierge logs.
  • Watched lobby activity and escalated maintenance or security concerns.
  • Coordinated resident requests with building staff and management team.
  • Resolved customer complaints in an efficient and timely manner.

Parks Maintenance Worker

Jersey City Recreation
Jersey City, New Jersey
08.2026 - 10.2026
  • Maintained Jersey City Recreation parks, playgrounds, and athletic fields daily.
  • Collected litter, leaves, and debris from recreation areas and walkways.
  • Used rakes, blowers, mowers, and hand tools for grounds upkeep.
  • Inspected park equipment and reported hazards to Jersey City supervisors.
  • Supported special events and setup needs at Jersey City recreation sites.
  • Cleaned and removed litter from parks, parking lot and other public areas.
  • Performed regular maintenance and upkeep of park grounds, facilities and equipment.
  • Assisted in the development of new parks, playgrounds and recreational areas.

guest services

Best Crowd Management
Rutherford, New Jersey
06.2026 - 07.2026
  • Assisted guests with questions and directions
  • Helped guests find seats, entrances, restrooms, and other stadium areas
  • Delivered customer service to swiftly resolve guest concerns, enhancing overall satisfaction
  • Assisted with crowd flow and guest safety
  • Communicated with stadium staff when issues needed attention
  • Created enjoyable interactions for guests, contributing to a positive event atmosphere
  • Demonstrated professionalism in managing large crowds, ensuring safety and comfort during events

Education

High School Diploma -

William L Dickinson
Jersey City, NJ
06-2026

Trade School - Hvac

Universal Technical Institute
Bloomfield, NJ
10-2026

Skills

  • Guest services
  • Hospitality services
  • Event coordination
  • Safety and security procedures
  • Problem-solving skills
  • Multitasking abilities
  • Customer service
  • Listening skills
  • Team player attitude
  • Property management systems

Certification

  • Osha 10
  • Auto Drivers License

Timeline

Parks Maintenance Worker

Jersey City Recreation
08.2026 - 10.2026

guest services

Best Crowd Management
06.2026 - 07.2026

Front Desk Concierge

225 saint pauls ave Towne & country management
04.2026 - Current

High School Diploma -

William L Dickinson

Trade School - Hvac

Universal Technical Institute
Ibrahima Ndiaye