Iddris Umaru
Houston,Texas
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Positive and diligent management professional effective at promoting resident satisfaction by addressing concerns, spearheading repairs, and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 4 years of property management experience paired with a goal-oriented and performance-minded approach.
Overview
4
4
years of professional experience
Work History
Property Manager
Public Storage
5615 Westheimer Rd, Houston, TX 77056
06.2020 - 03.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Elsik High School
12601 High Star Dr, Houston, TX 77072 05.2020
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Leasing and sales
- Eviction Procedures
- Vendor Management
- Maintenance Coordination
- Property accountability
- Software Utilization
- Knowledge of building codes
- Customer Relations
Timeline
Property Manager
Public Storage
06.2020 - 03.2024
High School Diploma -
Elsik High School