Ignacio Ramirez
Cape Coral,FL
Summary
Dynamic Parts Specialist with a proven track record at Action Welding, enhancing productivity by efficiently issuing parts and streamlining service processes. Excelled in customer service and team collaboration, significantly improving office efficiency and accuracy in transactions. Skilled in warehouse operations and proficient in software, demonstrating exceptional problem-solving abilities and verbal communication.
Overview
4
4
years of professional experience
Work History
Parts Specialist
Action Welding
Miami, FL
09.2024 - Current
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Clerical Worker
JVSN Solutions
Miami, FL
01.2024 - 08.2024
- Completed clerical tasks such as filing, copying, and distributing mail.
- Executed record filing system to improve document organization and management.
- Maintained strict confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
- Improved office efficiency by streamlining filing systems and organizing document storage.
- Provided valuable support during audits by ensuring all documentation was well-organized and easily accessible.
- Reduced errors in data entry tasks by implementing a thorough proofreading process before submitting documents.
- Enhanced communication within the team by maintaining accurate calendars and scheduling meetings as needed.
Cahsier
Publix
Miami, FL
05.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Cahsier
Taco Bell
Miami, FL
01.2023 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
Macdonals
Miami, FL
04.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Burger King
Miami, FL
01.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
12 Grade - Architecture
Miami Senior High School
Miami, FL05.2021
Skills
- Technical knowledge
- Warehouse Operations
- Shipping and receiving
- Returns processing
- Customer Service
- Verbal and written communication
- Problem-solving skills
- Email Communication
- Clean Driving Record
- Coordinating paperwork
- Proficient in Software
- Team Collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Parts Specialist
Action Welding
09.2024 - Current
Clerical Worker
JVSN Solutions
01.2024 - 08.2024
Cahsier
Publix
05.2023 - 08.2023
Cahsier
Taco Bell
01.2023 - 04.2023
Cashier
Macdonals
04.2022 - 12.2022
Cashier
Burger King
01.2021 - 04.2022
12 Grade - Architecture
Miami Senior High School