Results-oriented professional with extensive experience in deli operations, emphasizing food safety compliance and employee training. Skilled in inventory management and cost reduction, consistently achieving sales growth and high-quality standards.
Overview
1
1
Language
11
11
years of professional experience
Work History
Deli Manager
The Marketplace
Hollywood, FL
09.2019 - Current
Oversaw daily deli operations, ensuring compliance with health and safety regulations.
Trained and mentored staff on food preparation techniques and customer service standards.
Implemented inventory management practices to minimize waste and optimize product availability.
Developed and executed promotional strategies to enhance product visibility and sales.
Increased deli sales by implementing innovative merchandising and promotional strategies.
Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
Analyzed customer feedback to identify trends, driving strategic improvements in service offerings.
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
Assistant Produce Manager
Brothers Farmers Market
Hollywood, FL
04.2015 - 09.2017
Oversaw inventory management to guarantee product availability and reduce waste.
Oversaw transaction processing through point-of-sale systems, maintaining operational efficiency and accuracy.
Implemented training programs for new employees focused on safety protocols and operational procedures to promote workplace efficiency and safety compliance.
Coordinated merchandise displays to maximize visibility and customer engagement.
Monitored product freshness, adhering to quality standards and store policies.
Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Contributed to team efficiency by assisting with unloading deliveries, verifying order accuracy, and organizing stockroom for easy access to products.