Ikram Ali
Auburn,WA
Summary
Driven and collaborative professional with a proven track record in customer service and teamwork, honed across roles at Amazon and other leading companies. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional problem-solving and communication skills. Achieved significant improvements in order efficiency and team productivity, showcasing a strong ability to learn and adapt quickly.
Overview
3
3
years of professional experience
Work History
Crew Member
Amazon
06.2024 - 09.2024
- Prepared customer orders
- Loaded boxes for shipment.
- Load boxes into trucks for shipment
- Use scanners to read bar codes on products
- View prompts on screens and follow the direction for some tasks
Community Engagement Intern
Port of Seattle
06.2023 - 08.2023
- Conducted analysis of community needs and resources to support strategic plans.
- Assisted with business communications via email, social media and mailings.
- Evaluated donation and sponsorship requests and made funding recommendations.
- Developed classes and events fostering loyalty and educating groups about offerings.
Crew Team Member
Pick Quick Drive-in
09.2022 - 04.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Crew Team Member
Glow Tea
07.2022 - 09.2022
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared drinks, and collected payments.
Crew Team Member
McDonald's
05.2021 - 07.2021
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
Education
Bachelor of Arts - Political Science
University of Washington
Tacoma, WA06.2029
High School Diploma -
Auburn High School
Auburn, WA2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Initiative and Self-Motivation
- Clear Communication
Timeline
Crew Member
Amazon
06.2024 - 09.2024
Community Engagement Intern
Port of Seattle
06.2023 - 08.2023
Crew Team Member
Pick Quick Drive-in
09.2022 - 04.2023
Crew Team Member
Glow Tea
07.2022 - 09.2022
Crew Team Member
McDonald's
05.2021 - 07.2021
Bachelor of Arts - Political Science
University of Washington
High School Diploma -
Auburn High School
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