Illari Cuevas-Jimenez
Kirkland
Summary
Dynamic professional with a proven track record in building rapport and closing deals, evidenced by repeat customers at Toyota of Kirkland. Expert in customer service and negotiation, with a flair for fostering positive change and growth in diverse roles. Excels in team collaboration and employing persuasive techniques to achieve goals.
Overview
8
8
years of professional experience
Work History
Car Salesperson
Toyota of Kirkland
02.2021 - Current
- Built relationships with customers to encourage repeat business.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Handled transactions efficiently while adhering to company payments handling policies, ensuring accuracy in all financial exchanges.
Vocational Rehabilitation Counselor
People Systems
06.2019 - 01.2021
- Advocated for reasonable accommodations, supporting clients in overcoming workplace barriers.
- Implemented evidence-based practices in counseling sessions, fostering growth and positive change in clients'' lives.
- Developed strong rapport with clients by demonstrating empathy and understanding of their unique challenges.
- Conducted labor market research to better inform clients of potential career opportunities.
- Supported clients during both pre-employment preparation and post-placement adjustment periods for long-term success in the workforce.
Preschool Teacher
Time4Kidz
02.2019 - 08.2019
- Organized hands-on learning experiences to encourage curiosity and exploration in young children.
- Encouraged creativity with art projects and music activities that stimulate imagination and self-expression.
- Implemented behavior management strategies to cultivate respect and cooperation among students.
Preschool Teacher
Kiddie Academy
08.2016 - 04.2019
- Created a positive classroom atmosphere with routines and structure that promote security and confidence.
- Organized hands-on learning experiences to encourage curiosity and exploration in young children.
- Enhanced language skills with storytelling sessions and vocabulary-building games.
- Encouraged creativity with art projects and music activities that stimulate imagination and self-expression.
Education
Bachelor - Psychology
Easter Washington University
06.2018
Skills
- Strong negotiation
- Building rapport
- Sales presentations
- Persuasion techniques
- Goal oriented
- Cold calling
- Closing deals
- Customer service
- Follow-up skills
- Friendly and enthusiastic
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Car Salesperson
Toyota of Kirkland
02.2021 - Current
Vocational Rehabilitation Counselor
People Systems
06.2019 - 01.2021
Preschool Teacher
Time4Kidz
02.2019 - 08.2019
Preschool Teacher
Kiddie Academy
08.2016 - 04.2019
Bachelor - Psychology
Easter Washington University
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