Iman Behdani
Sales Associate
Saint Louis Park,MN
Summary
A dynamic and approachable professional with a solid grasp of sales principles and customer service techniques. Adept at excelling in positions that demand exceptional customer interaction and relationship development. Leveraging effective communication and organizational skills to consistently deliver outstanding results.. Primary focus is on cultivating positive customer experiences and consistently surpassing sales targets.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Sales Associate
Office Depot Inc
03.2023 - 11.2024
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Server/ Shift Leader
The Naught Greek
09.2021 - 10.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Sales Associate
Walmart
03.2020 - 02.2021
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
Server
Carpe Diem Restaurant & Caterers
01.2019 - 02.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Associate of Arts -
CPCC
02.2020 - 01.2024
High School Diploma -
Meftah
03.2014 - 03.2018
Skills
- POS system operation
- Customer service
- Sales development
- Teamwork and collaboration
- Upselling
- Sales strategies
- Product promotions
Certification
Food handler Certification
Timeline
Sales Associate
Office Depot Inc
03.2023 - 11.2024
Server/ Shift Leader
The Naught Greek
09.2021 - 10.2022
Sales Associate
Walmart
03.2020 - 02.2021
Associate of Arts -
CPCC
02.2020 - 01.2024
Server
Carpe Diem Restaurant & Caterers
01.2019 - 02.2020
High School Diploma -
Meftah
03.2014 - 03.2018
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