Imani Abdullah
Maywood,IL
Summary
Energetic, creative, and dedicated professional with extensive customer service experience, always ready to tackle new challenges. Possess excellent quantitative and analytical abilities, along with a strong command of complex issues. Demonstrates diverse interpersonal strengths, including effective verbal and written communication skills, and a passion for responsibility and challenge.
Overview
4
4
years of professional experience
Work History
Shift Leader
Walgreens
10.2023 - Current
- Open and close the store in the absence of management, including required systems start-ups, cash handling, and ensuring the store is ready for business
- Complete product returns, order voids, customer refunds, and cash drops to the safe
- Provide exceptional customer service and deliver a distinctive shopping experience
- Responsible for opening the back door of the store for deliveries.
Truck Loader
Loader, UPS
12.2022 - 01.2023
- Responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages
- Utilize heavy machinery to complete tasks in a fast-paced environment
- Perform other assigned tasks efficiently.
Cargo Office Agent
Swissport International Ltd
02.2022 - 10.2022
- Prepare airline and customs documentation, ensuring compliance with company
- SOP and policies
- Timely and accurate preparation of paperwork related to cargo release
- Assure proper compliance with local and international laws and regulations, including Dangerous Goods Requirements and Regulations
- Perform data entry and provide customer counter service for delivery and pickup
- Handle general office duties as assigned.
Retail Sales Associate
Sprint
08.2019 - 10.2019
- Offer a total sales solution to customers for wireless/mobility needs, including device, accessory, and service plan sales
- Maximize customer connections, save customers money, personalize experiences, and protect investments
- Deliver an outstanding store experience to improve customer loyalty and strengthen the Sprint Brand
- Meet or exceed key performance objectives, including sales and customer satisfaction goals
- Accurately set up accounts for customers.
Education
Bolingbrook High School
06.2018
Associate of Science - Radiologic Technology
Stellar Career College
06.2024
Skills
- Customer Service
- Sales
- Store Management Experience
- Shift Management
- Supervising experience
- Medical experience
- Cash Handling
- Training Assistance
- POS System Operations
Clinical Sites
Rush University Medical Center
Loretto Hospital
Timeline
Shift Leader
Walgreens
10.2023 - Current
Truck Loader
Loader, UPS
12.2022 - 01.2023
Cargo Office Agent
Swissport International Ltd
02.2022 - 10.2022
Retail Sales Associate
Sprint
08.2019 - 10.2019
Bolingbrook High School
Associate of Science - Radiologic Technology
Stellar Career College
Similar Profiles
Abigail BradenAbigail Braden
Store Manager at WalgreensStore Manager at Walgreens
Joseph MarkarianJoseph Markarian
Emerging Store Manager at WalgreensEmerging Store Manager at Walgreens
Claire ZookskiClaire Zookski
Manager, IM Process Enablement at WalgreensManager, IM Process Enablement at Walgreens
Berenice GuillenBerenice Guillen
Pharmacy Technician at WalgreensPharmacy Technician at Walgreens
Madyson TrezvantMadyson Trezvant
Cashier/Waitress at VarisCashier/Waitress at Varis