India Shackelford
Winter Haven,Florida
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal and leadership skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Program Director
Gulf Coast Jewish Family Community Services, GCJFCS
Kissimmee , FL
2023.07 - Current
- Assist the Program Director in recruiting, interviewing, and hiring new staff members.
- Prepare reports summarizing project performance data for submission to the Program Director and upper management.
- Serve as a liaison between staff and various providers
- Contribute to the development of the service center to ensure policies are addressed.
- Maintain accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Adoptions Supervisor
One Hope United
Bartow , FL
2019.09 - 2023.04
- Maintained a professional relationship with the judiciary system while advocating for the best interest of children.
- Participated in various recruitment efforts to identify adoptive placements for unmatched children.
- Successfully supervised high-level caseloads that were not limited to primary and secondary
- Exceeded state expectations with successful adoption finalizations for two consecutive years.
Juvenile Probation Officer Intern
Department of Juvenile Justice
Orlando , FL
2016.09 - 2016.12
- Assisted probation officers with guidance, support, and resources for at-risk youth.
- Partnered with staff to develop and implement individualized case plans for juvenile offenders.
- Assisted with the development of YES plans, Pre-disposition reports, at-large conferences, commitment staffings and attended court.
- Independently inserted data into systems such as CJIS.
Education
MBA - Human Resources
Saint Leo University
Saint Leo, FL2020-06
Bachelor of Science - Criminal Justice
Bethune - Cookman University
Daytona Beach, FL2016-12
Skills
- Customer Service Experience
- Program Scheduling
- Budget Administration
- Program Assessment
- Strategic Leadership
- Interpersonal Abilities
Certification
- Child Welfare Case Manager (CWCM)
- Basic Life Support (BLS)
- Licensed Foster Parent
Accomplishments
- Frontline Hero (2020 and 2023)
Timeline
Assistant Program Director
Gulf Coast Jewish Family Community Services, GCJFCS
2023.07 - Current
Adoptions Supervisor
One Hope United
2019.09 - 2023.04
Juvenile Probation Officer Intern
Department of Juvenile Justice
2016.09 - 2016.12
MBA - Human Resources
Saint Leo University
Bachelor of Science - Criminal Justice
Bethune - Cookman University
- Child Welfare Case Manager (CWCM)
- Basic Life Support (BLS)
- Licensed Foster Parent
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