Indira Monteiro
Johnston,RI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader
Walgreens
Johnston, RI
09.2024 - Current
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Collaborated with management to set performance goals and evaluate progress.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Delegated tasks to employees and monitored activities and task completion.
Cashier
Market Basket
Johnston, RI
03.2020 - 06.2023
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Balanced daily transactions on a computerized point-of-sale system.
- Accepted cash and credit card payments, issued receipts and provided change.
CNA (internship)
Tockwotton On The Waterfront
East Providence, RI
01.2023 - 01.2023
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Education
Bachelors in Management - Business Management
Rhode Island College
Providence, RI05-2027
High School Diploma -
Rini Middle College
Providence, RI06-2023
Skills
- Customer Service
- Strong Work Ethic
- Time Management
- Bilingual communication
- Critical Thinking
- Team Management
- Active listener
- Reliable
- CPR certified
- Goal-Oriented
- Self-Motivated and Independent
Certification
- CPR certified
- CNA license
Accomplishments
Honor roll
Languages
Spanish
Full Professional
Timeline
Shift Leader
Walgreens
09.2024 - Current
CNA (internship)
Tockwotton On The Waterfront
01.2023 - 01.2023
Cashier
Market Basket
03.2020 - 06.2023
Bachelors in Management - Business Management
Rhode Island College
High School Diploma -
Rini Middle College
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