Proven leader with a track record of enhancing guest experiences at NFC Amenity through exceptional communication and interpersonal relations. Skilled in vendor negotiation and property management, I significantly improved customer service standards. Expert in brand representation, consistently exceeding sales targets by over 20% at Nordstrom Rack.
greeting guests, managing customer complaints, running errands for guests, and ensuring requests for housekeeping and/or maintenance are taken care
greeting guests, managing customer complaints, running errands for guests, and ensuring requests for housekeeping and/or maintenance are taken care
Sets up tables, chairs, staging, dance floor, and other equipment according to the room diagrams and event resumes. Tears down equipment and supplies after events are over. Maintains cleanliness in the event spaces, including hallways and other common areas.
Selling products or services to customers, and representing the brand. This can include asking questions to pinpoint the best offerings, giving demos or presentations, and maintaining customer relationships. Reaching out to potential leads through a variety of channels, such as email, phone, text, and social media.