INGRID ESPINOZA
Dothan,AL
Summary
Friendly and compassionate individual with strong interpersonal skills and passion for patient care. Knowledge of basic medical terminology and proficiency in vital sign monitoring and patient assistance. Committed to providing high-quality care to improve patient well-being.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Consultant
Mercedes Benz of Dothan
2309 Ross Clark Cir, Dothan, AL 36301
12.2024 - Current
- Developed strong relationships with clients, resulting in increased repeat business and referrals.
- Adapted communication style according to individual buyer preferences to build rapport quickly, establishing trust and credibility.
- Expanded customer base by actively engaging prospects through social media platforms and online marketing efforts.
- Demonstrated exceptional product knowledge, enabling tailored recommendations based on customer needs.
Sales Representative
The Blushing Bride
09.2021 - 12.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service
- Generated additional sales opportunities with upselling and cross-selling techniques
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates
- Met with customers to discuss and ascertain needs, tailor solutions and close deals
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
Patient Care Technician
Southeast Health
05.2024 - 09.2024
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary
- Helped patients with self-feeding and assisted feeding, based on individual needs
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction
- Documented patient information and care activities in electronic health record
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery
Education
Associate of Applied Science - Nursing
George C Wallace Community College
Dothan, AL05-2027
High School Diploma -
Dothan High School
Dothan, AL05.2022
Skills
- Time management
- Team leadership
- Basic life support
- Adaptable
- Team collaboration
- Active listening
- Sales strategies
- Customer relationship management
- Strategic planning
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Professional bedside manner
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Languages
Spanish
Native or Bilingual
Timeline
Sales Consultant
Mercedes Benz of Dothan
12.2024 - Current
Patient Care Technician
Southeast Health
05.2024 - 09.2024
Sales Representative
The Blushing Bride
09.2021 - 12.2024
High School Diploma -
Dothan High School
Associate of Applied Science - Nursing
George C Wallace Community College