Ingrid Janitzi Ojeda Croda
Kyle,Texas
Summary
Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Crew Member
P. Terry's - Terry Enterprises LLC
03.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Trained new team members on procedures, customer service, and sales techniques.
House Cleaner
Cleaning By Design
06.2019 - 01.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Emptied trashcans and transported waste to collection areas.
- Operated industrial washing machines and dishwashers to clean linens and dishware.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Became educated and proficient in sanitation due to Covid.
Education
Associate of Science - Business Administration
Austin Community College
Austin, TX11.2024
High School Diploma -
Akins High School
Austin, TX05.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Customer Engagement
- Integrity and Honesty
- Leadership Qualities
- Initiative and Self-Motivation
- Learning Agility
- Complex Problem-Solving
- Multitasking and Organization
- Bilingual (Spanish)
Baking
On my days off/downtime, I love to bake cakes and pastries. I utilize social media marketplace to advertise my cakes and pastries. As way to earn extra income.
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Crew Member
P. Terry's - Terry Enterprises LLC
03.2022 - Current
House Cleaner
Cleaning By Design
06.2019 - 01.2022
Associate of Science - Business Administration
Austin Community College
High School Diploma -
Akins High School
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