Summary
Overview
Work History
Education
Skills
Timeline
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Ileana Trujillo

Katy,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Lead Server

Gr8 Plate Hospitality
02.2020 - Current
  • Maintains a robust knowledge of 100+ food/drink/wine items to proactively up-sell items while ensuring guest satisfaction
  • Resolving complaints quickly and efficiently while keeping the guest's best interest in mind
  • Train new servers in kitchen and safety protocols to maintain a positive and secure environment.

Lead Server

Abuelo's Mexican Restaurant
03.2017 - 05.2021
  • Provided guests with detailed selections to achieve satisfaction
  • Inform kitchen staff about allergies and dietary restrictions
  • Transformed frustrated customers into satisfied guest by following company recommendations.

Graphic Editor

Houston SaberCats Rugby
01.2018 - 06.2019
  • Assisted in creating daily graphics to post on social media
  • Created and edited game day posts-gameday, halftime, end score
  • Assisted in editing partnership/sponsorship proposals.

Education

Bachelor of Science - Kinesiology

University of Houston
01-2018

High School Diploma -

Morton Ranch HS

Skills

  • Relationship Building
  • Adaptability and Flexibility
  • Attention to Detail
  • Problem-Solving
  • Teamwork and Collaboration
  • Product Knowledge
  • Decision-making capabilities
  • Bilingual - Spanish
  • Microsoft Office Skills
  • Adobe Creative Cloud Skills

Timeline

Lead Server

Gr8 Plate Hospitality
02.2020 - Current

Graphic Editor

Houston SaberCats Rugby
01.2018 - 06.2019

Lead Server

Abuelo's Mexican Restaurant
03.2017 - 05.2021

Bachelor of Science - Kinesiology

University of Houston

High School Diploma -

Morton Ranch HS

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Ileana Trujillo