Ileana Trujillo
Katy,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Lead Server
Gr8 Plate Hospitality
2020.02 - Current
- Maintains a robust knowledge of 100+ food/drink/wine items to proactively up-sell items while ensuring guest satisfaction
- Resolving complaints quickly and efficiently while keeping the guest's best interest in mind
- Train new servers in kitchen and safety protocols to maintain a positive and secure environment.
Lead Server
Abuelo's Mexican Restaurant
2017.03 - 2021.05
- Provided guests with detailed selections to achieve satisfaction
- Inform kitchen staff about allergies and dietary restrictions
- Transformed frustrated customers into satisfied guest by following company recommendations.
Graphic Editor
Houston SaberCats Rugby
2018.01 - 2019.06
- Assisted in creating daily graphics to post on social media
- Created and edited game day posts-gameday, halftime, end score
- Assisted in editing partnership/sponsorship proposals.
Education
Bachelor of Science - Kinesiology
University of Houston
2018-01
High School Diploma -
Morton Ranch HS
Skills
- Relationship Building
- Adaptability and Flexibility
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Product Knowledge
- Decision-making capabilities
- Bilingual - Spanish
- Microsoft Office Skills
- Adobe Creative Cloud Skills
Timeline
Lead Server
Gr8 Plate Hospitality
2020.02 - Current
Graphic Editor
Houston SaberCats Rugby
2018.01 - 2019.06
Lead Server
Abuelo's Mexican Restaurant
2017.03 - 2021.05
Bachelor of Science - Kinesiology
University of Houston
High School Diploma -
Morton Ranch HS
Similar Profiles
YOGENDRA GARJEYOGENDRA GARJE
Event Manager - Head at GR8 EntertainmentEvent Manager - Head at GR8 Entertainment
Shrashti SahuShrashti Sahu
Tax Manager at GR8 Affinity Services LTD.Tax Manager at GR8 Affinity Services LTD.
Jonathan ShidemantleJonathan Shidemantle
Personal Chef at Plate To PlatePersonal Chef at Plate To Plate