Iris Ahnger
San Francisco,CA
Summary
I am a motivated team member with experience in fast-paced retail and food service environments. I have a strong background in customer service, teamwork, and problem-solving. I have been consistently recognized by employers for maintaining high standards of cleanliness and organization, and strong communication and collaboration skills. I can adapt quickly to new environments and situations. I have consistently delivered quality service by providing efficient and friendly support to customers and team members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Trader Joe's
San Francisco , CA
07.2023 - 08.2024
- Provided customer service by helping shoppers with various needs, such as finding specific items, collecting their shopping carts, and answering any other questions they had.
- Stocked shelves and organized different departments.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Performed price checks and adjustments as needed.
- Cashiered as well as helped bag customers' groceries.
- Trained new employees.
Ice Cream Server
San Francisco Hometown Creamery
San Francisco, CA
09.2021 - 06.2023
- .Took on Shift Lead responsibilities.
- Opened and closed store on weekends, which entailed cleaning, managing the cash register, restocking supplies, and locking up.
- Processed customer complaints professionally while maintaining a professional attitude
- Trained new employees on proper food handling techniques and customer service standards..
- Followed recipes and preparation techniques for sundaes, milkshakes, and other frozen desserts.
Education
Bachelor of Arts - Social Science
San Diego State University
San Diego05-2028
High School Diploma -
Abraham Lincoln High School
San Francisco 06-2024
Skills
- Customer Service
- Team Collaboration
- Effective Communication
- Time Management
- FOH Management
- Food Preparation
- POS Operation
- Workplace Efficiency
- Problem Solving
- Employee Training
- Stock Rotation
- Active Listening
Accomplishments
- Name Listed on the College of Professional Studies and Fine Arts Dean's List for the Fall 2024 and Spring 2025 Semester
Certification
- State of California Food Handlers Card
References
References available upon request.
Timeline
Crew Member
Trader Joe's
07.2023 - 08.2024
Ice Cream Server
San Francisco Hometown Creamery
09.2021 - 06.2023
Bachelor of Arts - Social Science
San Diego State University
High School Diploma -
Abraham Lincoln High School