Iris Carranza
Las Vegas,Nevada
Summary
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Nevada Heart And Vascular
2023.12 - Current
- Streamlined appointment scheduling processes, resulting in reduced wait times for patients.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Improved office efficiency by organizing and maintaining accurate patient files and records.
- Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Provided vital support during peak hours by efficiently handling walk-ins, check-ins, and appointment scheduling duties.
Admin Specialist
Nike
2022.03 - 2023.12
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Implemented loss prevention measures to mitigate theft incidents at the register area.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Reduced employee turnover by implementing effective training programs for new hires.
- Streamlined cashier operations for enhanced productivity by implementing effective training programs for new hires.
- Reduced overtime costs through effective workload distribution and proactive schedule adjustments.
- Assisted in employee onboarding by developing comprehensive training schedules tailored to individual learning needs.
Full Time Athlete
Nike Athletes
2018.11 - 2022.03
- Owns / Oversees the Apparel business at Nike North
- Heavy emphasis in Women’s AP
- Go to Mentor for all AP cadences including – Merchandising principles, Directives, Seasonal tool kit, and business revenue
- RFID Mentor – Helped train and develop a team on new cadences with RFID and explained the importance of the RFID scan
- Part of the GO Team for North’s and Red Rock Remodel
- Mentor for other Full-time athletes and leaders on Markdowns, Line up, and current PLC cadences
- Well-rounded in BOH with Stockroom Organization (SRO) and Receive, Process, Recover (PRE)
- Leads and regularly contributes to our Consumer Experience (CE) team by: Practicing best Consumer Journey approaches and holding the rest of the team accountable for those best practices
- Helped develop a new Rookie camp layout
- Develops others in all areas of Rookie camp
- Helps leaders facilitate camps.
Lead Cashier
John’s Incredible Pizza
2017.01 - 2019.11
- Opened, Operated, and closed registers
- Trainer - would train new employees in dining attendanting, cashier and time management
- Breaker for the whole restaurant
- Lead dining attendants team
- Maintained a clean and organized workplace for our guest
- Answer multiple phone lines for party planning
- Provided our guest with the best experience.
Education
No Degree - Master Aesthetician
NIMA National Institute of Medical Aesthetics
Las Vegas01.2025
Skills
- Office Administration
- Supply Ordering
- Bank Deposits
- Time Management
- Multi-Line Telephone Systems
- Customer Service
- Office Organization
- Inventory Control
- Cash Handling
- Problem-Solving
- Shift Scheduling
- Hiring and Training
Languages
Spanish
Timeline
Front Desk Receptionist
Nevada Heart And Vascular
2023.12 - Current
Admin Specialist
Nike
2022.03 - 2023.12
Full Time Athlete
Nike Athletes
2018.11 - 2022.03
Lead Cashier
John’s Incredible Pizza
2017.01 - 2019.11
No Degree - Master Aesthetician
NIMA National Institute of Medical Aesthetics
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