IRVIN CHACON RIVERA
San Jose,CA
Summary
Bilingual customer service professional with hands-on experience in restaurants and recreation settings. Handles fast-paced work, multiple tasks, and guest support while maintaining safety, cleanliness, and strong team communication in English and Spanish
Overview
4
4
years of professional experience
Work History
Server
The Old Spaghetti Factory
San Jose, United States
01.2026 - Current
- Took food and drink orders for multiple tables, ensuring accuracy and timely delivery.
- Delivered friendly, efficient guest service in fast-paced restaurant setting.
- Processed payments and collaborated with kitchen and support staff to ensure prompt service.
- Assisted family-run Italian American restaurant chain, contributing to unique ambiance with eclectic decor.
Food Runner/ Busser
The Old Spaghetti Factory
01.2024 - 01.2026
- Delivered food orders promptly, contributing to positive guest experiences
- Supported servers by providing necessary items and ensuring smooth service
- Maintained cleanliness and organization of tables to provide a pleasant dining atmosphere
- Addressed guest inquiries to improve service quality and satisfaction
- Managed supply inventory to maintain optimal stock levels for efficient service
- Family owned chain of Italian American restaurants known for its unique, eclectic decor featuring antique lighting, stained glass, and even old trolley cars. unique, eclectic decor featuring antique lighting, stained glass, and even old trolley cars
Court Monitor
Sky Zone
06.2024 - Current
- Implemented safety protocols to maintain compliance and mitigate safety risks.
- Performed routine maintenance and cleaning of facilities to uphold safety standards and create a welcoming environment.
- Managed customer engagement to improve service delivery and customer satisfaction.
- Sky Zone is a brand of indoor entertainment and trampoline parks offering wall-to-wall trampolines, foam pits, dodgeball, slam dunk basketball, and other active attractions, and interactive games for all ages
Crew Member
Mango Crazy
10.2022 - 01.2024
- Assisted customers in a fast-paced environment to enhance dining experience
- Cleaned and maintained restaurant facilities to ensure a welcoming atmosphere
- Prepared ingredients and assembled dishes to meet restaurant quality standards
- Mango crazy is a California-based restaurant. in 2014 by Larry Rivera and Andy Lopez. This business offers fresh fruit dishes, smoothies, ceviche, and aguas frescas
Education
Student -
Del Mar High School
San Jose, CA09-2026
Construction Tech -
Silicon Valley Career Technical Education
06-2025
Skills
- Order accuracy
- Food presentation
- Menu knowledge
- Food handling
- Sanitation standards
- Health regulations
- Service efficiency
- Customer service
- Guest relations
- Customer engagement
- Collaboration skills
- Multitasking
- Shift management
- Stock management
- Customer feedback
- Blueprint reading
TRAINING / COURSES
- 10-Hour Construction Safe and Health
- Interviewing skills
Timeline
Server
The Old Spaghetti Factory
01.2026 - Current
Court Monitor
Sky Zone
06.2024 - Current
Food Runner/ Busser
The Old Spaghetti Factory
01.2024 - 01.2026
Crew Member
Mango Crazy
10.2022 - 01.2024
Student -
Del Mar High School
Construction Tech -
Silicon Valley Career Technical Education