Isa Muhammad
ORLAND HILLS,IL
Summary
Dedicated and results-driven professional with a proven track record of successfully managing operations for a thriving clothing and shoe store while concurrently excelling in academic pursuits. Commenced education at a community college and achieved acceptance into the University of Illinois in Urbana-Champaign. Discovered a passion for Environmental Science and Natural Resource Management, demonstrating a commitment to expanding knowledge in the field. Seeking opportunities to contribute expertise towards impactful change in environmental sustainability
Overview
3
3
years of professional experience
Work History
Store Manager
Decola Shoes And Clothing
05.2020 - 05.2023
- Handled all operations for every aspect of the store for store owner who resided in another state.
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
- Assisted with hiring, training and mentoring new staff members.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Intern
Shawnee National Forest
03.2023 - 04.2023
- Gained experience in and executed controlled burns.
- Learned different chainsaw techniques for forest thinning.
- Gained experience in invasive species removal, oak harvesting, and species identification.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Bachelor of Science - Natural Resources And Environmental Science
University of Illinois At Urbana-Champaign
Champaign, IL05.2024
Skills
- Team Development
- Promotional Planning
- Risk Management
- Customer Service Management
- Operations Management
- Project Management
- Store Merchandising
- Marketing and Promotions
Timeline
Intern
Shawnee National Forest
03.2023 - 04.2023
Store Manager
Decola Shoes And Clothing
05.2020 - 05.2023
Bachelor of Science - Natural Resources And Environmental Science
University of Illinois At Urbana-Champaign
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