Isaac Coty
Radcliff,KY
Summary
Outgoing Assistant Branch Manager with 3 years increasing revenue for rental company. Brought in new customers and retained current customers through excellent customer service and networking skills. Developed and implemented contracts to streamline processes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Enterprise Rent-A-Car
Elizabethtown, KY
05.2017 - Current
- Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Executed sales and marketing initiatives to increase revenue for company.
Management Trainee
Enterprise Rent-A-Car
Elizabethtown, KY
08.2016 - 05.2017
- Executed sales and marketing initiatives to increase revenue for company.
- Managed multiple tasks in high-volume environment.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Coordinated with sales teams and clients to manage inventory, adjust orders and handle logistics.
Education
Bachelor of Science - Political Science And Government
Lindsey Wilson College
Columbia, KY12.2015
Bachelor of Arts - Fine Arts
Lindsey Wilson College
Columbia, KY12.2015
Associate of Arts - Theology
Lindsey Wilson College
Columbia, KY05.2014
Skills
- Profit and Loss Management
- Team Development
- Customer Accounts Management
- Training Programs
- Negotiation
- Sales and marketing
Certification
Certified Welder Helper
Timeline
Assistant Branch Manager
Enterprise Rent-A-Car
05.2017 - Current
Management Trainee
Enterprise Rent-A-Car
08.2016 - 05.2017
Bachelor of Science - Political Science And Government
Lindsey Wilson College
Bachelor of Arts - Fine Arts
Lindsey Wilson College
Associate of Arts - Theology
Lindsey Wilson College
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