Isaac Zamora
Plant City
Summary
Dynamic and dedicated professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance service speed and customer satisfaction through effective problem-solving and multitasking. Skilled in cash handling and maintaining hygiene standards, committed to delivering a positive dining experience while ensuring operational efficiency.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
04.2025 - 08.2025
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Trained new crew members on operational procedures and best practices for consistency and efficiency.
- Managed inventory levels, ensuring adequate supply of ingredients for daily operations and minimizing waste.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Crew Member
McDonald's
02.2021 - 07.2023
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Operated kitchen equipment efficiently, maintaining safety and hygiene standards at all times.
- Assisted in maintaining cleanliness of dining area and kitchen, adhering to health regulations and protocols.
- Handled cash register transactions accurately, processing payments while providing excellent customer interactions.
- Resolved customer complaints promptly, utilizing problem-solving skills to enhance satisfaction and loyalty.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma -
Livingstone Academy
Seffner, FLSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
Timeline
Crew Member
McDonald's
04.2025 - 08.2025
Crew Member
McDonald's
02.2021 - 07.2023
High School Diploma -
Livingstone Academy