Isabel Juarez
Houston,TX
Summary
Adept at customer service and multitasking, I enhanced team efficiency and customer satisfaction at Wendys Fast Food through exceptional leadership and organizational skills. Skilled in POS transactions and safe food handling, I significantly contributed to maintaining high health inspection scores, showcasing my ability to meet critical standards while fostering positive customer experiences.
Overview
2
2
years of professional experience
Work History
Crew Member
Wendys Fast Food
11.2023 - Current
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Contributed to inventory management, minimizing food waste and controlling costs.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
Cashier
Sonics Drive In
06.2023 - 11.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
J Frank Dobie High
Houston, TX05-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Safe food handling
- Crew leadership
- Store opening and closing
- Hospitality service expertise
- Equipment maintenance
- Point-of-sale transactions
Languages
Spanish
Timeline
Crew Member
Wendys Fast Food
11.2023 - Current
Cashier
Sonics Drive In
06.2023 - 11.2023
High School Diploma -
J Frank Dobie High
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