Isabell Branch
San Tan Valley,AZ
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald’s
Queen Creek, AZ
03.2023 - 12.2023
- Provided high-quality customer support to enhance client satisfaction and loyalty in a rapidly changing setting.
- Assisted customers efficiently while maintaining accuracy and professionalism.
- Followed company procedures to ensure cleanliness, organization, and safety standards.
- Collaborated with team members to meet daily performance goals.
- Provided excellent customer service by taking orders and addressing inquiries efficiently.
- Operated kitchen equipment safely, adhering to food safety standards and protocols.
- Prepared food items accurately according to established recipes and portion guidelines.
- Assisted in training new crew members on operational procedures and customer service techniques.
- Adapted to fast-paced environment, maintaining high quality during peak service hours.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Shift Leader
McDonald’s
Queen Creek, AZ
09.2025 - Current
- Supervised daily operations, ensuring adherence to company standards and policies.
- Trained and mentored team members to enhance service quality and operational efficiency.
- Enhanced customer satisfaction through effective resolution of complaints and feedback handling.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Trained new employees on company procedures, equipment operation, and customer service excellence.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Education
High School Diploma -
Combs High School
San Tan Valley, AZ05-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning
- Taking orders
- Flexible schedule
- Basic math
- Point-of-sale transactions
- Positive attitude
- Team leadership
- Problem-solving
Timeline
Shift Leader
McDonald’s
09.2025 - Current
Crew Member
McDonald’s
03.2023 - 12.2023
High School Diploma -
Combs High School