Isabella Barrelas
Somerville,MA
Summary
Motivated college student with an interest in the Medical field. Fluent in English, Portuguese, and Spanish. Outgoing and friendly with strong drive to succeed. Professional in retail customer service prepared for this role. Known for strong team collaboration and achieving results. Reliable and flexible with changing needs. Skills include problem-solving, communication, and multitasking. Recognized for enhancing customer satisfaction and supporting team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walgreens Boots Alliance
11.2021 - Current
- Leveraged cultural background knowledge to understand idiomatic meanings of specific expressions.
- Proofread translations to identify and correct punctuation, grammatical and translation errors.
- Adapted products and services for target language use.
- Delivered translation services to clients.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Health Sciences
University of Massachusetts, Boston
Boston, MA05-2028
High School Diploma -
Prospect Hill Academy Charter School
Cambridge06-2024
Skills
- Organizational Skills
- Reliable & Trustworthy
- Relationship Building
- People Skills
- Good Work Ethic
- Planning & Organizing
- Friendly, Positive Attitude
- Team Management
- Customer Service
- Translation Revisions
- Oral and Written Communication
- Attention to Detail
Timeline
Customer Service Associate
Walgreens Boots Alliance
11.2021 - Current
Health Sciences
University of Massachusetts, Boston
High School Diploma -
Prospect Hill Academy Charter School
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